Privacy Policy

Effective date: January 10, 2024

At Cyomi, we are committed to safeguarding the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal data in relation to our website and the services we offer. By using our website and providing us with your personal information, you consent to the terms and practices described in this privacy policy.

1. Information We Collect

We may collect various types of personal information from you, including, but not limited to:

  • Contact Information: such as your name, email address, phone number, and shipping address.
  • Account Information: If you create an account with us, we may collect your username and password.
  • Billing Information: such as your credit card details, billing address, and other payment information.
  • Communication Information: Any correspondence or feedback you provide to us, including emails, chat logs, and customer support inquiries.
  • Website Usage Information: Through the use of cookies and similar technologies, we may collect data on your browsing activities, IP address, and device information.

2. Use of Information

We utilize the collected information for the following purposes:

  • Order Fulfillment: To process and fulfill your orders, including delivering products, processing payments, and providing order-related communications.
  • Customer Support: To assist with customer service inquiries, provide technical support, and address any issues or concerns you may have.
  • Personalization: To tailor our website content and product offerings according to your preferences and provide you with a personalized shopping experience.
  • Communication: To send you promotional and marketing communications, updates on our products and services, and other relevant information.
  • Legal Compliance: To comply with applicable laws and regulations and to protect against fraudulent or illegal activities.

3. Data Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We engage trusted service providers to perform various functions on our behalf, such as payment processing, shipping, and marketing services.
  • Legal Obligations: We may disclose your information in response to a legal request or as necessary to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

    4. Data Security

    We take appropriate measures to protect the security and integrity of your personal information. This includes implementing physical, technical, and organizational security measures to prevent unauthorized access, disclosure, alteration, or destruction of data.

    5. Your Privacy Choices

    You have certain choices and rights concerning the personal information we collect from you. This may include the ability to update, access, or delete your information, as well as opting out of certain communications and marketing activities.

    6. Updates to Privacy Policy

    We may periodically update and amend this privacy policy to reflect changes in our practices and legal requirements. We encourage you to review this policy regularly for any updates.

    7. Contact Us

    If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at info@cyomi.in.